Frequently  Asked  Questions    


Here you will find answers to frequently asked questions.




happy cleaning



Making your own cleaners


To make


I.            Mildly alkaline liquid cleaner

II.            Strongly alkaline liquid cleaners

III.            Mildly abrasive cream cleaner

IV.            Strogly alkaline abrasive cream cleaner

V.            Window and glass cleaner




I.            Mix 4 tablespoons of bicarbonate of soda with ; litre of warm water.

II.            Add half a cup of washing soda crystals to 4 litres of warm water

III.            Add a few drops of water to bicarbonate of soda to from a paste.

IV.            Add a few drops of chlorine bleach to bicarbonate of soda and mix to a past

V.            Mix clear vinegar and water, half and half



I.            Suittable for wiping inside the fridge.

II.            This dissolves grease and is an effective cleaner in the kitchen and the bathroom

III.            Will remove stains and marks from delicate plastic surfaces, for example inside the fridge

IV.            Effective at removing grease and soap scum from grout lines in tiles

V.            Window and glass cleaners shouldn’t contain any abrasives, which could scratch.



How to make your own wax polish?

To make your own wax polish, take a tablet of beeswax (from hardware stores) and place it in a heatproof bowl inside a saucepan of water. As the wax melts, add a few drops of essential lemon oil or cedar oil (from aromatherapy shops) and a little turpentine. Allow to cool and then apply the mixture to the wood, working in the direction of the grain, with a soft cloth.
Another way to soften a block of beeswax is to place it in a microwavable bowl in the microwave for 2 minutes on high. Watch it constantly because you don’t want to splatter the oven with wax. Once melted, add a few drops of turpentine to keep it soft.
Soak a soft cloth in liquid wax and store it inside a screw-topped jar ready for use.

How to oil tropical hardwoods?

Some timber (mainly hardwoods, including polished and unfinished teak) are oiled rather than waxed. Raw linseed or teak oil should be applied with a soft fluff-free cloth or paintbrush and then left to soak in. After a few minutes, redistribute the excess oil to the drier and then wipe away any residue.
Untreated teak doesn’t have to be oiled. Left outside it will weather to a silver grey finish, which many people find attractive. If you apply oil it will preserve the natural colour of the wood because it stops water penetrating the surface. You can tell when oiled wood left outside requires re-oiling to maintain protection because raindrops will stop beading on the surface.
Beech is another timber that can be oiled. It’s hard wearing and so a popular timber for butcher’s blocks, kitchen tables and work surfaces. The surface is protected from water and food stains with Danish oil applied in the direction of the grain with a soft fluff-free cloth. If you want a high gloss finish, sand the surface with a fine-grade glass paper between coats. Remove the dust with a cloth dampened with a little white spirit. Fewer coats of oil will produce a more matte sheen.

What to watch in the washing machine?  

Washing machine-washable
Follow the manufacturer’s loading instructions for maximum load weights.
Remove all sharp objects from pockets.
Only use low suds detergent suitable for automatic machines.
Rinse out the detergent dispenser tray frequently. Use a toothbrush to remove deposits.
Remove fluff and stray items from the filter regularly.
Run the machine empty with washing soda crystals or distilled clear vinegar in the dispenser drawer from time to time to remove limescale deposits and prevent the door seal from becoming mildewed and damaged.
Leave the door open after each wash to air the machine and stop mildew.

How to keep your clothes looking their best for longer

* Don’t crowd clothes. Hang them on the rail with space between so that they can breathe and so won’t get crushed and crumpled.

* Have regular clothes culls – adopt a ‘one in, one out’ rule – to keep your rail slim.

* Invest in matching wooden wishbone clothes hangers. The most versatile hangers have generous shoulder support and grooves to accommodate garments with fabric hooks.

* A few padded hangers will cushion delicates, but they’re not suitable for everything.

* Always hang clothes to air before putting them back in wardrobes and drawers.

* Empty all the pockets before hanging or folding clothes.

* Fold woollens because they stretch on hangers.

* Fold jeans because the knees stretch on a hanger.

* Remove spot marks and soiling, by dabbing with a soapy cloth, before putting clothes away.

* Always wash or dry – clean soiled clothes before stains set.

How to press a shirt or blouse.

* Iron the inside of the cuffs, first and then outside if necessary. Iron the outside of each sleeve, starting with the cuff opening side.
* Press each shoulder over the shaped end of the board.
* Iron the collar, the underside first. Only repeat on the inside (the visible side) if necessary to avoid shining the fabric.
* Press the first front panel, straightening the hem (and pocket) by hand.
* Go around, not over, the buttons (most irons have grooves in the sole plate to make this easier).
* Reposition the shirt over the board and continue over the back and around to the next front panel.
* Store on a hanger when finished. Fasten the top two and middle buttons to maintain the fabric shape.

How to clean a shower over the bath?

If you have a shower over the bath, you should line the bath, you should line the bath surface with a non-slip mat for safety. You need to lift the mat and clean the bath surface after every shower to avoid a build-up of soap scum and lime-scale underneath. Don’t forget to wash or soak the mat too. Fill the bath with warm soapy water and scrub with a soft brush. Some mats are also machine washable.

If your bath doubles up as a shower, you’ll either have a glass screen or plastic curtain. Glass is smart, but requires lost of cleaning and polishing, although it dries quickly and mould is less likely to grow. Alternatively, a plastic curtain will go in the washing machine and can be rehung to dry. To prevent mildew forming on a plastic curtain, wipe it down with a strong solution of vinegar and put it in the washing machine with the dirty towels once or twice a month. 

What to do with your plants, when you are cleaning your house?

House plants can bring a flavour of the outdoors inside, but they’ll only be happy in the right conditions and centrally heated indoor climates can be fairly inhospitable. The plants we tend to grow indoors are those that require year – round warmth and usualy grow outside in tropical climates.
House plants require water, light and warmth, but they’re particular about how much of each they like. Low lidht will produce pale, spindly growth in some plants, while others thrive in it. Over-watering can be just as harmful as no water for some plants. Central heating can make the air too dry so light misting with a water spray may help, but all plants dislike being covered in dust, which clogs the pores in the leaves and leaves and leaves them struggling to breathe. You don’t have to talk to your plants, although it may help, but they will thrive if you create the right environment.
Large house plants are an expensive purchase so you’ll want to provide the right environment to ensure they survive. Always read the care label before you buy, and for very expensive plants ask for advice. If a plant requires plenty of light, but not direct sunlight, it won’t do well in a cool shady room. If a plant requires the temperature to be above 15 C, it won’t like an unheated conservatory. If a new plant starts to look unwell, diagnose its symptoms. Is the compost too wet or too dry, is there too much or too little light, or is it too close to a radiator?
Make adjustments but don’t move the plant around too much – plants prefer to acclimatize. However, don’t assume it will recover on its own – it probably won’t.

Can plants control indoor air pollution? 

Plants do remove carbon dioxide from the air. However, there is no evidence of plants having the ability to reduce in door air pollutants in any significant way. Improving ventilation is a much more effective and practical means of cleaning indoor air.

Should I have the ducts for my forced-air heating and cooling system cleaned?

Yes, no, and maybe. If you have allergies or an unexplained illnesses that you or your doctor thinks might be related to your home environment, you might want to consider having your duct-cleaned. If you see that your air ducts are contaminated with large deposits of mold or you smell a musty odor coming from the ducts, or if dust and debris are actually being released into your home from the registers, your ducts do need cleaning. Otherwise, the cleaning is probably not necessary. If you decide to hire a duct-cleaning service, plan to vacate your home during the cleaning process to protect yourself from exposure to dislodged pollutants and cleaning chemicals.

What’s the difference between an air cleaner and an air purifier?

An air purifier only purifies what’s in the air. An air cleaner helps capture allergens that tend to float, such as pet dander.

Burning Questions

What’s the best way to clean a brick fireplace without using chemicals?

For the spot cleaning of concentrations of soot and smoke stains, use an art-gum eraser. For large stained areas, use a stiff-bristle brush and a mild solution of dish-washing soap and water.

What do you suggest for cleaning glass doors on a wood-stove?

Dirty glass doors really spoil the beauty of a wood-burning fireplace. To clean, make sure that the fire in the stove has burned out, but the stove and door are still slightly warm. Coat the glass with a foaming glass cleaner or spray white vinegar on it. Wait at least 30 seconds, then use a paper towel to wipe it off. You may used vinegar, you may need to repeat this treatment. When you’re done, wet a paper towel with warm water and use it to wipe off the cleaners residue and any remaining soot. Wipe the surface dry with a clean, dry paper towel.
What’s the best thing to do with fireplace ashes?

Urban dwellers don’t have much choice but to throw them in the trash. Country residents might be able to dump them somewhere on their property. If you’re a gardener, you can use the ashes in your garden: just store them until you need them. Like lime, wood ash will make acidic soil more alkaline. Depending on what you’re growing and the makeup of your soil, you might want to sprinkle ashes over your vegetable and flower gardens throughout the winter months. But check on the specifics first. For instance, lilacs and peonies grow best in alkaline soil, while azaleas do better in acidic soil.

What do you do with pet poo ?
1) Flush it down the toilet
2) Bury it away from gardens, wells, ditches, or areas where children play.
3) Wrap it and put it in the garbage for disposal.
4) Collect it in an in-ground pet-waste digester.

What is the cost of our services ?

This is a very difficult question all depends on what condition is your house.

How long will you clean up my house?

We will try to do it as quickly and very accurately. It is difficult to say without seeing the house.

Do you have your products?

We use the best of their products do them for many years.

How many people will come to clean my home?

Everything depends on you and how fast you want the job done. You can have the option of two, three or four people

Do the same maids come everytime?

Yes, the same maids come to your home everytime. So you don’t have to explain what is expected every time.

How do the cleaners get access to my house if I’m not there? 
We want all of our customers to feel safe and secure leaving their homes in our care. There are two options for leaving a house key- 1. You can hide a key in a safe location. If you choose this option please DO NOT hide the key in a mailbox or under a doormat since these are obvious places for robbers to search after our crew leaves. 2. You can provide us with a copy of your house key. This is the safest mode of access to your home. We keep all of our customers keys tagged with a code and safely locked in our office.

I have pets. Do I need to secure them while you are cleaning my home?
Many of our customers have pets and our employees are pet friendly. Let us know if you have any special instructions regarding your pets (i.e. if you want them kept in a specific room) before we arrive.


Do you cleanse the wood floors and if so, with what products?

Cleaning hardwood floors is one of the simplest chores in the world.  Go over them whenever needed with a soft broom, and every couple of weeks, vacuum them with the soft brush attachment.  Should you spill something on the floor, clean it up immediately with a damp mop.  Aside from a rotary tiller running at full speed, the most dangerous enemy of a hardwood floor is water or any other kind of liquid that’s allowed to soak into the wood.

Stains that go deep into the finish must be attacked more aggressively. Cleaning suggestions for various types of deep stains:
Blood: Sponge it with cold water, if it’s extra tough then sponge it with a solution of ammonia and cold water.
Dye: Rub with a cloth dampened with a 1:3 solution of bleach and water. Do not soak the area.
Liquor: Rub with a cloth dampened with warm water and detergent; alternate rubbing with a cloth dampened with denatured alcohol.
Grease: After causing the grease to congeal by applying a bag of frozen peas, scrape it off with a knife.

Remove any residue by putting a rag on it and carefully ironing the rag. 

Crayon marks: If mineral spirits doesn’t do the trick, try applying tooth paste and rubbing with a dry cloth.
Fruit: Warm water and detergent should work; if not, rub it with a solution of water and oxalic acid.
Nail polish: Detergent solution, scouring powder, water, and a plastic mesh pad.
Ink: If warm water and detergent doesn’t work, try a commercial ink remover.
Lipstick: Detergent and warm water; use light pressure with a plastic scouring pad if it’s a tough stain.
Scuffs: Use a pencil eraser on them. If stubborn, rub gently with 000 fine steel wool and the type of liquid wax usually used on the floor. Mr. Clean magic erasers work wonders on these.

How to Clean Wallpaper ?

Do NOT over-wet wallpaper. Too much water may cause it to separate from the wall.
Take special care to keep water from soaking into the seams of the wallpaper.
Do NOT use abrasive materials as they will damage the wall paper.
ALWAYS spot test for color fastness when cleaning wall paper, even when using soap and mild detergent.
Remove stains as soon as possible for best cleaning results.
Baby wipes will work on many wall messes – no water or detergent necessary!
When cleaning large portions of a wall, start at the top and work from side to side as you move down the wall.
Use rubber gloves to protect your hands from excess moisture.










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